01. Information We Collect
At AMACHI, we believe that clarity begins with what we don't do. We only collect information that is essential to provide you with an exceptional, personalized ritual experience.
This includes:
- Identity Data Your name and title, gathered during account creation or checkout.
- Contact Details Delivery addresses, email, and phone numbers required for our logistics partners.
- Ritual History Preferences regarding tea varieties and accessories to refine your future recommendations.
"Data is the silent ingredient in our digital ceremony. We treat it with the reverence it deserves."
02. How We Use Your Data
We process your data only when we have a lawful basis to do so. Our primary focus is the fulfillment of your orders and the enhancement of the AMACHI ecosystem.
Commitment to Privacy
We never sell, trade, or rent your personal identification information to third-party marketing agencies. Your digital footprint remains yours alone.
03. Data Protection
Our security protocols are as rigorous as our stone-milling process. We employ industry-standard encryption (AES-256) and secure socket layer (SSL) technology for all transactions.
Access to personal data is restricted to employees and partners who strictly require it to perform their specialized roles in your service journey.
04. Your Sovereign Rights
Under global data protection regulations (including GDPR), you retain complete control over your information:
Access
Request a full transcript of the data we hold regarding your profile.
Correction
Rectify any inaccuracies in your personal or delivery information instantly.
Erasure
Exercise your 'right to be forgotten' by requesting permanent deletion.
Portability
Move your data to another service provider in a structured format.
05. Digital Markers (Cookies)
We use minimal cookies to remember your aesthetic preferences and the contents of your shopping basket. These are essential for the site's architectural integrity.